What happens next
Your cancellation counts from the moment we receive it: the automatic renewal stops and you will not be charged again. Access stays open until the end of the period you have already paid for. If a renewal is still charged after we received your request, we refund all of it.
On our cancellation page, the screen confirms your request with its date and time and the date your contract ends; you can print or save it. If you cancel by email, the cancellation counts from the time we receive your message, and we answer within 48 business hours.
Choose the earliest possible date and your contract ends when the billing period you have already paid for is over, or sooner where the law of your country gives you that right.
Where the law gives you the right to cancel for good cause, your contract ends at once, or on the later date you pick, and we refund anything you prepaid for the time after the end date.
This page can also be used to end a one-time purchase that has a fixed access period, wherever the law lets you end it early.
The Cancellation Policy has the full details.
Want a refund too?
Cancelling stops renewals from here on. It does not on its own return charges already made. The exceptions are a renewal charged after we received your request, and prepaid time after the end date when your contract ends early, for example after a cancellation for good cause or under the rules for customers in Germany.
7-day refund: within 7 days of any charge you can ask us to refund that charge in full, even if you have already used the product. We offer this voluntarily, on top of your statutory rights (including any legal right of withdrawal), which it does not reduce. See the Refund Policy.
Consumers in the European Union or the European Economic Area have a legal right to withdraw from the contract within 14 days of concluding it, without giving reasons. The 14 days start with your first purchase and do not start again when a subscription renews. You can withdraw online on our withdrawal page (“Withdraw from contract here”, linked in the footer of every page) or by writing to support@sdcdigitalgroup.com.
The Right of Withdrawal page has the full details.
Other ways to cancel
You can cancel online whenever you like on our cancellation page (“Cancel contracts here”, linked in the footer of every page) or by writing to support@sdcdigitalgroup.com from the email address you used for the order. No reason is needed, and we accept any clear request to cancel.
You may cancel in the same way you signed up, which is online, and it costs you no penalty.
No login, no retention offers
There is no login on this page, and it makes no attempt to talk you out of leaving.